Outlook is one of the most widely used email client platforms for business communication. Still, Outlook users sometimes face specific issues, one of which is that Outlook keeps asking for a password.

Tried and tested solutions to fix Outlook won’t accept password

  • If Outlook keeps asking for your password, you either mistyped it or have an unstable Internet connection.

  • You can also reset your Outlook login settings and start over again.

  • A missing update for your e-mail client can also cause this problem, so ensure it’s up to date.

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It provides an easy-to-use interface with complete security protocols for effective communication; therefore, it’s crucial to fix this problem, and we have the perfect solutions for you.

Why is Outlook asking for password repeatedly?

There are many known triggers for this problem. If these, the most common are the following:

  • Server issues – This could be a server issue, and to avoid any additional problems, we suggest you recover Outlook email passwords before proceeding.
  • Login settings – Many reported an enter network password message in Outlook; if this occurs, there might be some issues with your login settings.
  • An inability to update your password – In some rare instances, Outlook can’t update your password, so you will expect to ask for a password repeatedly.

Users have mainly been faced with the following variations of this error:

  • Outlook keeps asking for password after enabling MFA – For some users, Outlook keeps asking for a password after enabling MFA; in this case, turning on the Modern Authentication in Office 365 tenant should do the trick.
  • Microsoft Security Outlook keeps asking for password even though it is correct in Office 365 – Manually disconnect the Microsoft account from the Office 365 package then reconnect.
  • Outlook keeps asking for password Windows 10 and 11, Android, iPhone and Mac – No matter on what platform you are getting this, you will be able to apply the solutions below, or at least some of them.
  • Outlook keeps asking for password for Gmail – You can opt to clear the cached passwords in order to fix this issue.
  • Outlook 2007/2010/2013/2016/2019 keeps asking for password – Reset your password credential, then set the option to Remember your password next time. Or use software that will keep your passwords.

In this guide, we’ll show you what to do, and it works for the different scenarios listed above, so keep on reading.

How do I get Outlook to stop asking for my password?

1. Manually disconnect your Microsoft Account from your Office apps

The following steps show you the method to sign out from the Office applications in order to fix Outlook password errors.

  • Why is Outlook asking for password repeatedly?
  • How do I get Outlook to stop asking for my password?
    1. Manually disconnect your Microsoft Account from your Office apps
    1. Reset the login settings for Outlook
    1. Check the credential settings
    1. Clear the cached passwords
    1. Enable Remember password
    1. Outlook Anywhere is not configured to use NTLM Authentication

  1. Press Windows + I to open the Settings app and select Accounts.

  2. Choose Email & accounts.

  3. Locate Accounts used for other apps section.

  4. If you see your email addresses listed there, disconnect them.

  5. Restart Outlook.

Ultimately, this method will help you if Outlook keeps asking for passwords on Windows 10 and 11 because the two systems share many similarities.

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2. Reset the login settings for Outlook

  • Press Windows + S and enter credentials. Select Credentials Manager.
  • Navigate to Windows Credentials and locate stored credentials referencing Office 365 or Microsoft Outlook email addresses.
  • Click on Details, remove from vaults, and then click Yes on the warning box.
  • Repeat the steps until you remove all the credentials associated with your email address.

3. Check the credential settings

  • Start Outlook and go to File.
  • Choose Account settings in the Account settings section.
  • Select your exchange account.
  • Click the Change button and go to More settings.
  • Select the Security tab, and under the user identification, ensure the Always prompt for logon credentials option is not selected.
  • Click OK and restart Outlook.

In case this option is checked, it’s no wonder Outlook keeps asking for passwords and won’t connect.

If you’re having issues setting up your Outlook account, check out this Something went wrong in Outlook guide to fix set-up problems.

4. Clear the cached passwords

  • Exit Outlook.
  • Type control and click on Control Panel from the results.
  • Navigate to Credential Manager and locate the credentials with Outlook in the name.
  • Click the name to expand the set of credentials, and then click Remove from Vault.

Your Windows system stores user credentials on your computer. If the cached credentials are incorrect, you will repeatedly be prompted for the password.

If you still can’t locate the password, use a specific tool to retrieve it with guaranteed results. Password managers can also keep you secure from hackers.

All passwords stored in a password manager are encrypted, and the added security of two-factor authentication guarantees that only you log in and no one else. 

5. Enable Remember password

  • Click on the File tab and go to Account settings.
  • Double-click the account under the Email tab.
  • A new window will appear, and you should check the Remember password option.

Another suggestion is to verify whether you have selected the option to save the username and password in Outlook.

6. Outlook Anywhere is not configured to use NTLM Authentication

  • Navigate to File and click on Account Settings choosing the Account Settings option again.
  • Select the Exchange account and click Change.
  • Click on More settings and then go to the Connection tab.
  • Click the Exchange Proxy settings button, and under Proxy authentication settings, choose NTLM Authentication.

The Outlook Anywhere feature allows you to access your Exchange account remotely from the Internet while working outside your organization’s firewall.

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When using Outlook Anywhere to connect to your Exchange server, we need to choose the authentication method among Basic Authentication, NTLM Authentication and Negotiate Authentication.

Users reported that using NTLM Authentication can significantly reduce the number of password prompts. For more information, check out what to do if Outlook is running slow.

Did the solutions described above help you solve this Outlook issue? Please let us know in the comments section below, as your feedback is critical to us.

Also, if Outlook seems so full of issues, you can try a more straightforward method of communication, like automated chat software, to improve business communication.

If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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