Whether you’re using a USB mouse device or your laptop’s touchpad, when it suddenly goes off the screen, it’s really annoying.
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Most computer users do one of two things: either unplug then plug back the mouse, or change the Synaptics settings for touchpad.
But these quick, basic yet knee-jerk responses, may not always work.
In this case, you’ll want to search for other possible solutions, which we have outlined and described in this article.
A few things to check before you use any of the solutions below:
- The make and model of your mouse
- The operating system you’re using (32 or 64 bit)
- Whether the issue is in all apps or a specific app
- Whether changing mouse settings like speed helps resolve the issue
- Whether connecting the mouse on a different computer helps
- Check if you installed latest drivers for the mouse
- Check Device Manager for any yellow exclamation mark on your mouse
- Check if other USB devices work properly
Mouse pointer goes off screen [FIX]
Solution 1: Check your monitor’s projector mode to fix mouse going off screen
If your projector mode is set to ‘extend’, this may cause the mouse to go off the screen. Go to the projector settings and set it to ‘Computer only’. This limits the mouse to end where the screen does.
Go to display settings then press multiple displays, and set it to ‘Show only on 1’.
Solution 2: Boot in Safe Mode and check for the device
Safe mode starts up your computer with limited files and drivers but Windows will still run. To know whether you’re on Safe mode, you’ll see the words at the corners of your screen.
If the mouse issue persists, check whether it occurs while your computer is in Safe mode.
How to get your computer into Safe mode
There are two versions:
- Safe mode
- Safe mode with Networking
The two are similar, though the latter includes network drivers and other services necessary to access the web and other computers in the same network.
Follow these steps to start your computer in Safe Mode:
Click on Start button
Select Settings – the Settings box will open up
Click Update & Security
Select Recovery from the left pane
Go to Advanced startup
Click Restart now
Select Troubleshoot from the choose an option screen, then click Advanced options
Go to Startup Settings and click Restart
Once your computer restarts, a list of options will come up.
Choose 4 or F4 to start your computer in Safe Mode
A quicker way to get into Safe Mode is to restart your computer then do the following:
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- From the Choose an option screen, select Troubleshoot>Advanced options>Startup Settings>Restart
- Once your computer restarts, a list of options will come up.
- Choose 4 or F4 to start your computer in Safe Mode
If the mouse problem isn’t there while in Safe mode, then your default settings and basic drivers are not contributing to the issue.
Do the following to exit Safe Mode:
- Right click Start button
- Select Run
- Type msconfig
- A pop up will open
- Go to the Boot tab
- Deselect or uncheck Safe Boot option box
- Restart your computer
If Safe Mode is unavailable, this troubleshooting guide will help you fix the problem.
Solution 3: Run troubleshooter
If you’re experiencing problems with recently installed device or hardware on your computer, then run the Hardware and Devices troubleshooter to resolve the issue.
This checks for commonly occurring issues and ensures any new device or hardware is correctly installed on your computer.
Here’s how to go about it:
Right click Start
Select Control Panel
Go to View by option on the top right corner
Click the drop down arrow and select Large icons
Click Troubleshooting
Click View all option on the left pane
Click Hardware and Devices
Click Next
Follow the instructions to run the Hardware and Devices troubleshooter. The troubleshooter will begin detecting any issues.
Solution 4: Uninstall and reinstall mouse drivers
Here’s how to do this:
Click Start
Select Control Panel
Double click System
Click Hardware tab
Select Device Manager
Expand Mice and other pointing devices to open the list
Right click the mouse device you want to remove
Click Uninstall
Click Yes when you get a confirmation message
Restart your computer. Windows automatically detects the change in your hardware.
Install the mouse driver
Check for its functionality
Note: contact your device’s manufacturer for the latest mouse drivers.
Solution 5: Check Mouse Properties
Follow these steps to do this:
Right click Start
Select Control Panel
Go to Hardware and Sound
Select Mouse
Select Click to change Touchpad settings
Click Sensitivity
Check the Turn On box next to Touch Guard
Move the white circle under Touch Guard to your extreme right (towards the + sign)
Click Save and close touchpad utility
Click Ok
Let us know what worked for you, and if the issue still persists, share with us more in the comments section.
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If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.
Still having issues? Fix them with this tool:
- mousewindows 10 fix
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